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Web Accessibility Statement

Downy has an ongoing commitment to achieving the highest levels of satisfaction for all customers. As part of these efforts, Downy strives to offer a quality online experience on (the “Website”) to customers with disabilities that is full and equal to the experience provided to customers without disabilities.To assist in achieving the aforementioned accessibility goals with respect to the Website, Downy has committed to the Website being designed, developed, and operated in substantial conformance with generally-recognized and accepted guidelines and/or standards for website accessibility (the “Standards”). While these Standards may change and/or evolve over time, they are currently the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 and 2.1 at Levels A and AA (“WCAG”).
Contact Downy with Your Accessibility Questions/Feedback.
Please be aware that our efforts are ongoing. If, at any time, you have any specific questions, feedback, or concerns about the accessibility of any particular portion of the website, please contact us at 1-800-688-7638. If you do encounter an accessibility issue, please be sure to specify the Web page/URL in your email, and we will make all reasonable efforts to address your concerns.