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Money Back Guarantee

We are committed to providing top-quality products to our consumers. Satisfaction with product performance guaranteed or we’ll give you your money back via a prepaid card on your Downy purchase (Fabric Conditioner, Sheets or Spray).
To receive your full money back refund, please mail:
  1. A completed money back satisfaction guarantee form.
  2. The original UPC from the Downy product.
  3. The original receipt (dated on or before 6/30/24), with the purchase price circled. Must be postmarked within 30 days of purchase.
Mailing address can be found on the forms above.