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Downy

FAQ

Browse through the most frequently asked questions

  • Yes, it is safe to use Downy liquid fabric conditioners and scent boosters in all types of washing machines, including all HE washing machines and combo washer/dryers. Simply add the appropriate dose of liquid fabric conditioner to your fabric softener drawer. For best results always put scent boosters directly in the wash drum before adding your clothes and other items.

  • Yes, Downy dryer sheets are safe for use in all dryers and combo washer/dryers made in North America, including HE dryers. However, we don't recommend using dryer sheets in dryers or washer/dryers combos from Europe, as they have very fine lint filters that can trap the ingredients in these sheets and restrict the flow of air. Check your owner's manual for specific instructions about your dryer.

  • Looking for ingredients in a specific Downy product? Head to the product listing page, where you can choose the specific Downy product you’re interested in, and simply click on the SmartLabel® button to learn more about the ingredients in that product.

  • Yes. P&G evaluates environmental safety of all ingredients used in our products. All Downy products are expected to be safe as long as they are used as intended and the septic system is functioning properly.

  • No. Downy does not test on animals.

    • Liquid Fabric Conditioners: Simply add the liquid fabric conditioner to your fabric softener drawer. If you do not have a fabric softener drawer on you washing machines, you can also add directly to your washer drum during the rinse cycle or use the Downy Ball if you don't feel like waiting around for the rinse to begin.

    • Scent beads: For best results always put scent boosters directly in the wash drum before you start the wash.

  • Downy liquid fabric conditioner has a shelf life of approximately 12 months after which it could begin to thicken. Additionally, storing Downy in a cold place, such as an outdoor location or a basement laundry room, can cause Downy liquid to thicken. To prevent staining, dilute the Downy with water until normal consistency before adding to the fabric conditioner drawer.

  • Yes, it is safe to use Downy liquid fabric conditioners and scent boosters in combo washer/dryers. Simply add the appropriate dose of liquid fabric conditioner to your fabric softener drawer. For best results always put scent boosters directly in the wash drum before you start the wash.

  • Downy liquid fabric conditioner has a shelf life of approximately 12 months after which it could begin to thicken. Additionally, storing Downy in a cold place, such as an outdoor location or a basement laundry room, can cause Downy liquid to thicken. To prevent staining, dilute the Downy with water until normal consistency before adding to the fabric conditioner drawer.

  • Yes, it is safe to use Downy liquid fabric conditioners and scent boosters in combo washer/dryers. Simply add the appropriate dose of liquid fabric conditioner to your fabric softener drawer. For best results always put scent boosters directly in the wash drum before you start the wash.

  • Downy liquid is safe to use on all washable fabrics, however we recommend following garment care label instructions for any special fabric care needs. Downy may temporarily decrease the wicking properties of some garments, but if you’ve used Downy and you don’t like the results, simply wash the garment with detergent alone to restore the wicking properties.

  • Downy liquid is safe to use on all washable fabrics, however we recommend following garment care label instructions for any special fabric care needs.

  • Downy liquid fabric conditioner is available in a Free & Gentle version that does not contain any dye or perfume.

  • Liquid fabric conditioners are all safe to use in any water temperature. In addition to reducing the risk of clothes shrinking and fading, cold-water washing is an easy way to save energy and prevent carbon pollution. Always follow care label instructions for suggested water temperature.

  • Downy helps protect fabrics from the damage that can happen in the wash process resulting in stretching, fading and fuzzing of clothing. Downy does this by lubricating fibers which helps them move more easily against one another and as a result are less likely to form pills and recover more easily from the strain and stretch of wearing.

  • Downy beads provide a boost of scent, where Downy liquid contains extra ingredients that soften, freshen and helps protect fabrics from the damage of the wash.

  • Downy liquid works in the rinse cycle of the wash to penetrate the fabric surface to work at the fiber level to freshen, soften and protect fabrics. Dryer sheets work in the dryer and deposit on the surface of fabrics to freshen and reduce static.

  • Downy Wrinkle Guard contains a patented and exclusive FiberFlex technology that uniquely penetrates individual fiber strands, so fibers can bend and flex easily to provide in-wear wrinkle prevention for 24 hours. Ultra Downy does not contain FiberFlex technology. However, Downy Wrinkle Guard also contains the same Softening and Conditioning Agent present in Ultra Downy today which lubricates fibers on the surface to reduce friction and help prevent stretching, fading, and fuzzing or pilling.

  • Downy WrinkleGuard Fabric Conditioner works in your washing machine’s rinse cycle and contains exclusive and patented FiberFlex technology to provide all-day protection from in-wear wrinkles while conditioning agents help prevent stretching, fading, and fuzzing or pilling. Downy WrinkleGuard Sheets work in your dryer and contain triple the Wrinkle Relaxing ingredients compared to regular Downy dryer sheets to help protect against wrinkles caused by the dryer -- and they fight static. Downy WrinkleGuard Spray contains Fiber Relaxers and Odor Fighters and is an on-the-go solution that allows you to smooth out wrinkles with the swipe of your hands while removing odors and freshening in between washes. Downy WrinkleGuard fabric conditioner, dryer sheets, and spray can be used together to help prevent in-wear wrinkles, wrinkles caused by the dryer, and an on-the-go wrinkle solution.